Manage rosters of employed staff members. Control availability of staff members for dispatch per shift. Evenly distribute calls across available staff members as they occur. Real-time monitoring of open calls, call duration, and responding staff. Generate detailed dispatch and call logs. Configure assignments, approvals, and escalations as needed for dispatched incidents.
Easily dispatch personnel to inbound calls while effectively creating a log that can be escalated to an Incident Report with the click of a button.
